Privacy Policy

1. Introduction

At Ondule.store, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

2. Information We Collect

When you visit our website, we may collect the following types of information:

  • Personal Information: Name, email address, shipping and billing address, phone number, and payment details.
  • Order Information: Items purchased, order history, and transaction details.
  • Device Information: IP address, browser type, and operating system.
  • Browsing Data: Pages visited, time spent on site, and referral sources.

3. How We Use Your Information

We use the collected data for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding order updates and support.
  • To improve our website functionality and user experience.
  • To prevent fraud and protect our platform.
  • To send promotional emails (if you opt-in).

4. How We Protect Your Information

We take strict security measures to protect your personal data:

  • SSL encryption for secure transactions.
  • Restricted access to sensitive information.
  • Regular security audits and monitoring.

5. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

  • Payment processors: To securely process transactions.
  • Shipping partners: To ensure delivery of your orders.
  • Legal authorities: If required by law or to prevent fraud.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These cookies help us:

  • Remember your preferences.
  • Analyze site traffic and improve performance.
  • Provide targeted advertisements.

You can disable cookies in your browser settings.

7. Your Rights

You have the right to:

  • Request access to your personal data.
  • Request correction or deletion of your data.
  • Opt-out of marketing communications.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. If you wish to delete your account, please contact us.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies, and we encourage you to review them before providing personal data.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@ondule.store.